Site Policies-Returns

TWO-MONTH (give or take) UNCONDITIONAL RETURNS

You may return any item within two months of delivery (we’re flexible) for a full product-price refund. That’s it! What else would you expect from a Full-Service Retailer?

We save the fine print for our LIFETIME RETURN POLICY...You may return any item for a full product-price refund as long as the item is in new, unopened condition, with original packaging and accessories.

*For orders that were shipped free: if the returned items cause your original order to fall below $59, we will subtract the original shipping costs from the amount to be credited.

Incorrect, Damaged or Defective Item?

If your return is a result of our error, we’ll provide free return shipping and send you a replacement. If you purchased your product more than 30 days ago AND/OR after using it, have found it to be defective, please contact the manufacturer, Bounty Hunter at 1-800-444-5994.

Who do I call?

Please contact us Monday - Friday, 8:30am - 5:30pm CST toll-free at 1-866-584-9922 or through our Customer Service page to request an RMA Number (Return Merchandise Authorization) and our return address.

Returns